Frequently asked questions

Everything runs in your browser. Questions left over? info@faster-now.com

A browser-based tool that connects to your e-bike over USB and lets you read every parameter and reconfigure your bike yourself — speed setting and wheel size (and firmware on supported Specialized motors). No app to install.

We currently support two systems, each with its own tool:

• Specialized e-bikes that use the Dayton TCU — Levo, Levo SL, Vado and Como (motor types incl. RSL18, AF01, AF02 and the earlier Brose lineup). Generation 4 motors (BD03 / BDA3) are not supported yet — coming soon.
• Fazua-powered e-bikes with the evation drive system (many Cube, Focus, Pinarello and other brands).

Pick your system from the front page — the tool reads your bike and shows what it can do.

A computer with Chrome or Edge, and a data USB cable to your bike. That's it — the tool opens at faster-now.com and talks to the bike directly from your browser. No drivers, no app.

You connect over a data USB cable from the bike to your computer, then click Connect bike and pick your bike from the list. The exact port depends on your system:

Specialized

Through the USB port on the bike's display/TCU — USB-C on newer (MasterMind) units, Micro-USB on some older models.

1. Power the bike off.
2. Reach the USB port on the display. On MasterMind units you unscrew the display (Torx TX10), lift it out of the frame, and open the rubber USB seal.
3. Connect a data USB cable from the display to your computer — the bike powers on automatically.
4. Open the tool, click Connect bike, and select your bike from the list.

Fazua (evation)

1. Close any Fazua software first (Toolbox / service app) — only one program can use the drive at a time, so the tool can't connect while it's open.
2. Plug the Fazua cable into the round connector port on the side of the drive pack (shown below), and the Mini-USB end into your computer.
3. Open the Fazua tool, click Connect bike, and select evation from the list.

Reading your bike is completely safe — it only asks the bike for information. Configuration changes (speed setting, wheel size) are reversible and don't touch the firmware. On Specialized, firmware updates are validated and gated; the Fazua tool only changes the speed and wheel settings. We designed it to fail safely: a bad value is rejected by the bike rather than applied.

Yes. Reconnect any time and set values back to where they were. Once your bike is activated, you can adjust it as often as you like at no extra cost.

Reading and diagnostics are fine everywhere. Changing your speed setting above your region's pedelec limit generally makes the bike no longer road-legal (it can count as a moped/motorcycle that needs registration and insurance). faster-now is intended for authorized, off-road and private-land use. You decide how you use your bike and you are responsible for complying with local law. See our Terms.

A one-time payment of €199 activates your bike. After that, all future parameter changes for that bike are free — adjust speed, wheel size and firmware whenever you want.

Payment runs on Stripe's secure hosted checkout. We never see or store your card details. You'll see your payment reference for your records.

No — it's fully self-service. If you'd rather have a shop do it, participating dealers can activate and configure your bike for you.

Your frame serial, a summary of the read-out, and your payment reference — used to enable your bike, provide support and keep an audit trail. Full details are in our Privacy Policy.

See our Refund Policy. Because activation is delivered instantly, please read it before paying.

Yes — if you'd like to activate bikes for others, get in touch at info@faster-now.com.